outdoor and survival equipment  




   

DISCLAIMER

All links to other websites are provided for informational purposes only. We have no control over 3rd party websites and assume no liability for content of any linked site. No representations are made in terms of accuracy or completeness of the information contained in any 3rd party sites. We retain the right to remove links that violate our terms of use policy.

ADVERTISING

Limited advertising space is available. Please contact us at info@vigilant-trails.com for more information. Be sure to include an overview of your company and/or product and how a partnership would be beneficial to your company.

If you would like to insert a small company or product glossy in any of our kits, please contact us for this exclusive opportunity. 

Discounted advertising rates are available for non-profit organizations that meet our criteria. Please contact us at info@vigilant-trails.com for more information. Please include an overview and how a partnership would benefit the organization.  

DEALERS 

We wecome Dealer inquiries. We are happy to work with your company in carrying any Vigilant Trails product, either complete or stand-alone. Simply contact us via any of the "Contact Us" forms on the site.

WHITELABELING AND CUSTOM KITS

We will consider all whitelabeling opportunities. Please send an email to info@vigilant-trails.com, be sure to include "Whitelabeling" in the subject line.

Our manufacturing facilities are more than capable to produce custom kits. Please contact us with your ideas. Please note: Custom Kits must include the Vigilant Trails logo and likeness. We are happy to work with your company to insure consistency in brands. 

COPYRIGHTS AND TRADEMARKS

Copyright notice and commercial website use:

All of the content is covered under US, Canadian and International Copyright and Trademark laws.  All content on this site may not be used for any commercial use without express written permission of Vigilant Trails, and possibly other copyright or trademark owners.

EQUAL OPPORTUNITY ACT

Vigilant Trails is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Consistent with its obligations under federal law, each company that is a federal contractor or subcontractor is committed to taking affirmative action to employ and advance in employment qualified women, minorities, disabled individuals, special disabled veterans, veterans of the Vietnam era, and other eligible veterans.

PRIVACY POLICY 

Vigilant Trails will not share, sell, or give your personal information to anyone without  your  prior written approval. 

RETURN POLICY

By law, we cannot accept returns on medicine for reuse or resale. We cannot accept any opened medicine or sterile products.

If you are not completely satisfied with your purchase, we will provide a refund or exchange the item within 30 days of purchase.Refund includes the original purchase price, plus applicable sales tax, in the orginal payment method. 

Shipping and handling charges will not be refunded unless an error occurred on our part in the shipment of your order. 

For items damaged in shpment, please contact us directly at info@vigilant-trails.com

TAX POLICY

Sales state tax will apply for any order originating within the State of California.

SHIPPING POLICY


It may take 1-2 business days to process your order. We ship Monday through Friday, excluding weekends and holidays. We do not ship the same day. Please allow up to 2 business days for your order to process. You will receive a tracking number once your order ships.

Vigilant Trails is NOT able to ship to the following countries: Qatar, Pakistan, Saudi Arabia, Iraq, Syria, Afghanistan, Iran or any other country that is forbidden by both Domestic and International laws.

WRONG ADDRESS DISCLAIMER

Vigilant Trails will not be held responsible for shipments shipped to the wrong address in error. It is the responsibility of the buyer to make sure the correct shipping information is entered.

If you made an error in your shipping address, please contact us at info@vigilant-trails.com before 12PM PST the day of your order so the address can be corrected. If your order is already processed or shipped, we are no longer able to correct the address. 

WITHHOLDING MERCHANDISE

Due to the increased demand for Vigilant Trails products, we are no longer able to withhold product for future delivery.  We apologize to any current dealer(s) that will be affected and thank you for your understanding.